ViP · Venue Intelligence Platform

Run every shift with the whole venue in view.

POS, bookings, tasks, kitchen, signage and sensors on one operational surface — with an assistant that answers from your own numbers, and an owner’s canvas that narrates the position.

For Operations managers and owners at hospitality venues and groups, AU/NZ

Performing
Required
Gap
Levers

How the asset is performing — and where the levers get pulled. ViP is the operating partner’s side of the loop: the actuals the owner’s EBITDA is built from, and the Scenario Studio that prices a cost shock or a rate move as asset value before anyone commits to it.

The whole loop →

TAKINGS ARRIVE AS DOCUMENTS, NOT AN API

The lobby board: four things true of the product today, on a loop.

Operations · live

Modelled feed · not a live venue

A hundred small events a shift. One surface catches them all.

Labels print, exports land, sensors report, tasks close. ViP turns the noise into a position — and only interrupts you when a pattern deserves it.

What ViP runs.

Every module is gated by role and by venue. A viewer never sees cost, and a pub without a distillery never sees Distillery. These are the eleven the operator’s day runs through, in the order it runs.

Reservations and eventssynced from the booking platforms
Covers forecastconfidence bands · accuracy tracked
Kitchen preptwelve weeks of attach rates
Brewery runwaysix weeks out · brew lead time
Recommended actionsprep and staffing calls, claimed by a person

One forecast, many consumers. It states its own accuracy beside the number.

Run the day

One screen at seven in the morning says what moved overnight, why, and what to do about it. A finding becomes a task in one click, and closing the task acknowledges the finding.

Dashboard
Daily stand-up
Recommended actions
Footfall by hour
ViP Bot

Replaces Opening five systems and a group chat before the walk-through.

Tasks, checklists and handovers

Every person in the venue on one task system, at no per-seat cost. The handover carries the venue’s live state, not what someone remembered to write down.

My Tasks
Workspaces
Meeting Mode
ClickUp import
Checklists
Handovers
Task API

Replaces ClickUp boards, WhatsApp threads, paper checklists and the handover notebook.

Kitchen

Prep lists sized to the covers forecast. Date labels printed from a tablet, never handwritten. Shrinkage caught monthly with an audit trail an accountant accepts.

Kitchen Prep
Sticky Date Labels
Allergen Matrix
Menu Costings
Stock Reconciliation

Replaces The three-tab reconciliation workbook and the label gun. Labels print on a managed print-agent fleet we build and run.

Bar, brewery and distillery

Never run the flagship beer dry on a long weekend. Excise returns grounded in what the tills actually poured, not a spreadsheet reconstruction.

Taps
Line Cleaning
Cocktail Recipes
Cocktail Batches
Beer Recipes
Batches
Production Plan
Tanks
Kegs
Distillation Runs
Blending
Spirit Stock
Excise
Production
Schedule
Cleaning

Replaces Separate production software for a venue that makes what it sells. A hotel without a brewery never sees these modules.

Stock and purchasing

Which batches did that lot touch, answered in seconds. Invoices that read themselves into suggested stock receipts, matched to the purchase order.

Inventory
Suppliers
Orders
Order Cart
Stocktake
Traceability
Files

Replaces The supplier email chain and the invoice pile.

Food safety, risk and training

The council inspection where every record is one search away. Training sign-offs that survive an incident investigation.

Food Safety
Food Safety Documents
Risk Dashboard
Risk Profiles
Instruction Documents
My Training

Replaces A paid food-safety platform and the WHS binder. Cutover runs in preview first, so there is never a compliance gap.

Engineering and the building

Maintenance tickets with cost and assignment, an asset register with QR labels, and the sensor fleet reporting its own health. The building reports on itself; nothing for staff to learn or remember to do.

Maintenance
Assets
Devices
Footfall by hour
Energy and waterroadmap

Replaces The maintenance WhatsApp group and the clipboard walk. The sensor nodes are our own hardware, designed and built by HotelStack.ai.

Ambience, guest comfort and safety

Every zone held inside a comfort band for temperature, humidity, light and air quality, and flagged the moment it drifts. A stuffy function room, a cold room creeping up, a bar running too loud: caught before a guest or an inspector notices.

Environment
Comfort bands
Anomaly feed
Temperature
Humidity
Light
Air quality
Sound levelin preview
Cold-chain alertsroadmap

Replaces Waiting for the complaint. The ambience nodes are always on, with nothing for staff to do.

Bookings, floor and events

One covers forecast the whole venue plans against, with confidence bands and its own accuracy on show.

Reservations
Events (iVvy)
Space Planner
Revenue by space
Live Floorroadmap

Replaces The Sunday-night forecast spreadsheet.

The numbers the operator owns

The chef warned about beef prices before the supplier calls. Month-end numbers that reconcile to the departmental actuals.

POS Analytics
F&B Financial
Labour Breakdown
Hotel Daily Report
Hotel Performance
Cost Pressure

Replaces An integration project. Takings, night audits and market reports arrive as documents and are read into governed metrics. Every surface here sits behind the financial access tag.

Guest voice and the screens

Every review answered in the venue’s voice the same day. The quiet week noticed before you do, with the campaign already drafted.

Reviews
Reputationin preview
Signage
Preview wall
Proof of play
Campaigns
Bot Inbox
Studio

Replaces A per-screen signage subscription and the review-reply backlog.

Value at risk, before the cost lands

Scenario Studio runs a wage rise, an energy shock or a rate move through revenue, GOP, fees and FF&E to NOI, then capitalises it — a value-bridge waterfall, a ranked lever table and a cap-rate × flow-through grid.

POS intelligence without an API project

Daily takings arrive as documents; ViP extracts them into governed metrics automatically. Live today on Bepoz, with iVvy events data flowing alongside.

The owner’s canvas

The Boardroom layer narrates the position — what moved, why it matters, and what to watch — from the same spine the floor runs on.

Boardroom · the AI brain, in ViP

ViP Bot answers from your venue, not the internet.

Ask about last night’s covers, a cost variance, or which outlet is driving the move — ViP Bot reads your governed metrics and answers with the working shown. It sees exactly what your role sees: viewers never see costs, and only admins see excise. When it proposes a change, that lands as a pending action for a person to approve.

How the AI treats your data

Role-scoped context — the AI is shown only what your role can see.
Server-mediated — the model never queries the database directly.
AI writes land as pending actions; a human approves before anything changes.
Every AI action is written to an append-only audit log.

The full data story →

Reputation intelligence

Multi-platform review aggregation with sentiment analysis — specified, not yet built.

Marketing intelligence

Google Ads, GA4, Meta and LinkedIn integrations with revenue attribution — specified, not yet built.

SevenRooms integration

Scaffolding is in place; goes live once credentials land.

Energy and water monitoring

Sub-metered energy and water by area on our own sensor nodes, alongside presence and comfort sensing, for a full ESG picture — roadmap.

If it’s in this section it isn’t shipped yet. We’d rather tell you that here than have you discover it in a demo.

See ViP on your numbers.

Talk to us

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